There are few things that are more satisfying than receiving pure, clean, and potable water, anytime you need it, within the comfort of your own home or office. Knowing this, Ice Mountain, one of the most recognized and celebrated brands of bottled water in the United States, established a home delivery service that is improving the lives of thousands of people in the Midwest. In order to let you know more about this great initiative, the present guide will go over the most important aspects of Ice Mountain home delivery.
About Ice Mountain Home Delivery
Bottled and distributed mainly in the Midwest, Ice Mountain is one of the most recognizable brands of water in the United States. Nestlé company is the one that owns this brand. Ice Mountain sources its water from groundwater wells at Evart Spring and Sanctuary Spring in the state of Michigan. Unlike most bottled water brands in the United States, Ice Mountain does not draw its product from surface springs, rivers or mountain run-off sources.
Conveniently to the public, Ice Mountain has set up a home delivery service that truly adds value to its brand. This service is available for homes, small businesses, and large companies in the states of Michigan, Wisconsin, Illinois, Indiana, and Ohio. In order to guarantee complete satisfaction to its customers, Ice Mountain is in charge of all deliveries itself. Notably, the service allows customers to build their order and set up the frequency of the deliveries according to their particular needs.
Ice Mountain Home Delivery Areas
As previously mentioned, Ice Mountain Delivery is available in the entirety of five states located in the Midwest region of the United States. These are:
It may be important to mention that, at the present time, Ice Mountain provides deliveries to a single address per account. However, it’s possible for customers to set up a second account for an additional address as long as it is within the range of delivery.
Ice Mountain Home Delivery Time
In order to provide a service that fits their needs, Ice Mountain offers its customers the choice between a one-time delivery or a scheduled and regular delivery. In the case of one-time deliveries, the service may take up to 48 hours depending on various factors such as the size of the order and the location of the destination.
Allowing customers to choose the most convenient days and hours for them, Ice Mountain’s scheduled delivery service is incredibly precise and timely. Through this service, regular deliveries can be done weekly, biweekly, monthly or bi-monthly. Because customers may schedule deliveries for a specific time of day, the possibility of mix-ups and other inconvenient happening is eliminated.
Ice Mountain Home Delivery Fees
In most locations, Ice Mountain charges a standard bottle deposit for every 3 and 5-gallon water bottle it delivers. Additionally, there may be fees, taxes, deposits or surcharges that the company is required to charge by state or city law.
It should also be noted that customers who require the Anytime Order Service will be subject to a delivery fee for each of their orders. For this service, the standard two-day delivery fee is $6.95. Customers who need their order delivered within 24 hours may have their wishes fulfilled for a higher delivery fee of $9.95.
Additional Information about Ice Mountain Home Delivery
– Empty bottle and dispenser management: Customers are required to be home whenever it is time for Ice Mountain to pick up or deliver dispensers. However, that’s not the case for regular deliveries. Conveniently, customers can leave their empty bottles at a pre-arranged location in order for Ice Mountain employees to replace them with a new delivery.
– Three-step delivery program: In order to provide an efficient service, Ice Mountain has set up a simple three-step delivery program for its customers. First, build your order according to your needs. Second, choose how often you want the order to be replaced. Finally, receive your delivery in the comfort of your home or office.
– ReadyRefresh: In order to further service its customers, Ice Mountain delivery has created the ReadyRefresh program. Customers that sign up for ReadyRefresh will enjoy added benefits such as extended delivery hours, more flexible frequency options, and personalized notifications. As if that was not enough, they will gain access to an easy-to-shop website that will make the ordering process much easier.
– Rescheduling, adding, skipping or suspending deliveries: Customers are allowed to reschedule and modify deliveries within 30 days after the first delivery. Customers who signed up for the Flexible Plan will not be required to pay any extra fees for the change. However, customers with other plans will be required to pay a $3.00 rush charge for any rescheduled next-day deliveries.
After going through this article, you have probably learned a few things you didn’t know regarding Ice Mountain and its home delivery service. Without a doubt, its various features make Ice Mountain delivery a high-quality, convenient service that has been designed to improve your quality of life.
For that reason, signing up for it is a smart decision that will save you and your family time, energy, and money. Have you given Ice Mountain home delivery a try? If so, let us know about your experience in the comment section below!